Fifteen years, treated as a single line of inquiry: payment configuration, settlement dashboards, treasury workflows, and AI explainability for non-technical stakeholders. The method is consistent — embed with the team, ship the hard screens, measure whether operator judgment improved, and leave the system better than I found it.
Money movement, treasury dashboards, payment configuration, settlement & payout systems
Agentic orchestration, XAI for non-technical stakeholders, auditable intelligence layers
0-to-1 product definition, feature strategy, roadmap ownership — from TaxVerse (acquired for $8.4B) to Vigil
End-to-end design across card issuing, ledger operations, cross-border transfers, and real-time settlement. Manual intervention fell 90% — and the durable finding was that trust in complex systems is designable, and that it transfers.
A retention problem, reframed as a legibility problem. Fund transfers rose 46% quarter over quarter — a direct demonstration that trust has a P&L.
Product design from first sketch through exit, across 12,000 jurisdictions of complexity. Acquired by Avalara; part of Vista Equity Partners’ $8.4B purchase in due course.
Led 0-to-1 design of ModelEdge — data lineage, model audit, decisions flagged when they drift outside acceptable parameters. The results were encouraging enough to carry a 10-customer pilot to general availability.
Designed and scaled digital protection and physical security applications for Human Rights Defenders in high-risk contexts. The discipline of designing for trust in environments where ambiguity is dangerous carries directly into financial product design.
The central question: can a CFO audit a model’s reasoning without becoming a data scientist? We are finding out in production — natural language queries over multi-source payment data, with full lineage tracing.
The honest answer to the CFO has always been “we can’t measure it.” I find that unsatisfying. DesignProof treats attribution as a data problem rather than a rhetorical one.
A live research project on agentic interaction: delegation contracts, interrupt pricing, confidence calibration, and trust recovery when agents fail. Games taught this field that you learn fastest in constrained environments.
"In financial infrastructure, the product is not the transaction. It is the operator's confidence that the transaction did what it was supposed to do. If the operator doesn't trust the system, the end user never will. That confidence can be designed deliberately — I have spent fifteen years collecting the evidence."
Whether someone is protecting their physical safety or managing treasury payouts, the design principle is the same: show the state clearly, confirm the action explicitly, never leave someone wondering what happened.
Trust compounds when this is done well, and collapses instantly when it isn’t. It is not a complicated principle. It simply has to be applied without exception.
Money movement at scale: Redesigned card issuing, settlement, and payout systems processing $26B+ annually — reducing manual intervention by 90% at Galileo
AI explainability: Made opaque AI model decisions legible and contestable for compliance officers, risk managers, and CFOs — from ModelEdge at PwC to Vigil today
Deposit & treasury UX: Rebuilt a dashboard with poor retention from the ground up — fund transfers increased 46% Q/Q, deposit-to-withdrawal ratio nearly doubled at Treasure Finance
0-to-1 & 0-to-acquisition: Led product design from inception through exit — TaxVerse was acquired by Avalara (subsequently purchased by Vista for $8.4B)
Trust in high-stakes contexts: Designed security applications for 130K Human Rights Defenders — the discipline of designing where failure has real consequences carries directly into financial product work
Money 20/20 Europe, UX in High-Risk Sectors, and industry design conferences
UC Berkeley Extension, UC Berkeley Haas School of Business, Designlab (4 years), AngelHack, Hexagon
Hexagon, Designlab, and AngelHack — guiding design and product development strategy
Masters in Information Studies · Bachelor's in Economics and Business Studies · Slovenia
Figma (MCPs, Make, Code to Canvas), Cursor, Claude Code, VS Code — designing directly in code, shipping functional prototypes, code-to-canvas workflows
Agentic orchestration, XAI for non-technical stakeholders, AI Governance, auditable intelligence layers, prompt engineering for UI, agent-based design workflows
Global payments architecture, money movement, treasury & payouts, checkout conversion, fraud prevention & AML, regulatory compliance
Design velocity correlated to revenue signals, financial attribution for design decisions, CFO-ready reporting, operator confidence metrics
Tell me what is broken. I will tell you, plainly, what I would do about it.
Start with your hardest screen