The pattern across fifteen years is consistent: I do my best work on financial products that are too complex for generalists and too important to get wrong. Tell me what is broken; I will tell you, plainly, how I would approach it.
I embed with the product team, own design end-to-end on a defined workstream, and ship alongside the engineers. Payment flows, settlement dashboards, operator tooling, AI interfaces — the screens where the business metrics actually live.
Design strategy, UX audits, and team mentorship for fintech and AI products. I review what has been built, identify precisely where operator trust is breaking down, and help the team raise its own ceiling on complex financial interfaces.
For the right question at the right company. Staff+ IC design leadership in payments, financial infrastructure, or AI — a surface where the work materially changes how operators trust and use the product.
Best for first contact. Describe the product problem plainly — I read everything and respond within a day.
Connect professionally. My posts cover payments UX, AI explainability, and design measurement.
30 minutes. No pitch deck needed — just bring your hardest product question.